Shipping policy
Shipping Policy
At DOMASPORTS, we take pride in delivering high-quality custom apparel with care and efficiency. Please review our shipping policy below:
Production & Processing Time
All custom products undergo a 14-20 business day production process before they are ready for shipping. This timeframe allows us to ensure precision, quality, and attention to every detail.
Shipping Method & Rates
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Shipping fees are based on total weight of the parcel and are calculated at checkout.
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We ship using trusted courier partners, including:
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J&T Express
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Ninja Van
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Shipping fees vary depending on your delivery location and the courier’s weight bracket.
Order Status & Communication
We do not send email notifications for updates.
All order updates, confirmations, and tracking links are communicated directly via WhatsApp for faster and more personalized service.
Shipping Delays
Shipping times may vary based on location, courier performance, and public holidays. While we aim for timely delivery, unexpected delays can occasionally occur. We appreciate your patience and understanding.
Address Accuracy
Please double-check your shipping address before placing your order. DOMASPORTS is not responsible for failed deliveries due to incorrect or incomplete address information provided by the customer.
