Privacy policy

Privacy Policy

Last Updated: May 30, 2025

This Privacy Policy describes how DOMASPORTS, operated by DOMA LAND SDN. BHD. (referred to as “we”, “us”, or “our”), collects, uses, and discloses your personal information when you use our services or interact with us through our website domasports.com (the “Site”).

By accessing or using any part of the Site or communicating with us, you agree to the terms described below. If you do not agree, please do not use the Site or Services.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. All revisions will be posted on the Site, along with the updated “Last Updated” date.

Personal Information We Collect

Information You Provide Directly

  • Contact Details: Name, phone number, address, email.

  • Order & Delivery Details: Billing/shipping addresses, payment confirmation, delivery notes.

  • Account Info (if applicable): Username, password, and related security settings.

  • Customer Support: Information you provide via WhatsApp or through direct communication.

Automatically Collected Information

Using cookies and similar technologies, we may collect:

  • IP address

  • Browser/device information

  • Site usage behavior (e.g., pages visited, time on page)

Information From Third Parties

We may receive additional information from:

  • Shopify (our website platform)

  • Payment processors

  • Advertising partners

How We Use Your Information

We use your personal data to:

  • Fulfill and deliver orders

  • Process secure payments via Maybank or approved gateways

  • Provide support through WhatsApp

  • Improve site functionality and design

  • Detect fraud or misuse

  • Send operational and promotional messages (when appropriate)

Communications

We do not use email for marketing. All communication with customers is conducted via WhatsApp at [+60 11-3777 1799].

Cookies

Cookies help us track session data and improve user experience. To learn more about Shopify’s cookies, visit: https://www.shopify.com/legal/cookies

You can manage cookies via your browser, but disabling them may affect site functionality.

Sharing Your Information

We may share information with:

  • Shopify (hosting, analytics, platform)

  • Payment processors (to confirm transaction and reduce fraud)

  • Delivery providers (e.g., J&T Express, Ninja Van)

  • Law enforcement or authorities if legally required

Data Retention

We keep your personal data only as long as necessary to fulfill orders, comply with regulations, or resolve disputes.

Your Rights

Depending on your country of residence, you may:

  • Access or request a copy of your data

  • Request deletion or correction

  • Restrict processing

  • Withdraw consent

  • Lodge complaints with relevant authorities

To make such requests, contact info@domasports.com or WhatsApp us at +60 11-3777 1799.

Security Measures

We employ reasonable security measures, but no online method is 100% secure. Never share sensitive personal info through unsecured channels.

Minors

We do not knowingly collect data from individuals under 16. If we learn such data has been collected, it will be promptly deleted.

International Transfers

If you're outside Malaysia, your data may be stored or processed in regions where Shopify and its partners operate.

Contact Us

DOMASPORTS
Operated by DOMA LAND SDN. BHD. (202401053961 / 1599803-H)
Address: No. 7-59-03, Jalan Medan Pusat Bandar 8A,
Seksyen 9, Bangi Sentral,
43650 Bandar Baru Bangi, Selangor, Malaysia
Email: info@domasports.com
WhatsApp: +60 11-3777 1799